Privacy policy

Effective Date: October 2025
Contact: info@solistique.com

1. Introduction

Welcome to Solistique. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from our online store.

2. Information We Collect

We may collect the following types of personal information:

Contact details such as your name, email address, phone number, and shipping address.
Order information including products purchased and payment details (processed securely through third-party payment providers).
Marketing preferences such as your subscription status for our newsletter.

3. How We Use Your Information

We use your personal information for the following purposes:

To process and deliver your orders.
To communicate with you about your purchase or inquiries.
To send marketing emails or newsletters (only if you have subscribed).
To improve our products and customer experience.

4. Marketing and Communication

If you subscribe to our newsletter, we may send you updates, promotions, or special offers.
You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email, or by contacting us directly at info@solistique.com.

5. Data Retention and Deletion

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy.
If you unsubscribe from our newsletter or request deletion of your data, we will remove your information from our systems within a reasonable time.

6. Sharing Your Information

We do not sell or rent your personal data to third parties.
We may share limited data with trusted service providers (e.g., payment processors, shipping companies) to complete your order. All such providers are required to keep your information secure and use it only for the purpose of providing their services.